Create an attractive and professional knowledge base or documentation. WP Knowledgebase is easy to use, easy to customize, and works with any theme. Why is a knowledge base important? Often, people prefer self-service – People often try to find answers on their own before contacting for help. A knowledgebase is where they look first. A knowledge base operates 24/7 – Even if you have a distributed team, a knowledgebase will always be there for your users. A knowledge base acts like a brain for your support team – Your team members won’t know everything other team members know. A knowledgebase can bridge that gap and offer your team. It can lower costs – With standardized answers and all the information in one place, a knowledgebase can ensure new hires are trained quicker and better. Key Features Simple and easy to use documentation plugin Fully RESPONSIVE knowledge base template files Customise your catalogue presentation easily (choose theme colour, sidebar layouts, number of knowledge base articles to show etc) Super fast search, with predictive text – handy! A selection of sidebar widgets (search, categories, tags, posts) Integrated documentation breadcrumbs (on/off) Display comments on knowledge base articles (on/off) Drag & Drop for custom ordering of documentation articles and categories Works across all major browsers and devices – IE8+, Safari, Firefox, Chrome Editable slug (default is /knowledge base ) Premium Features WP Knowledgebase PRO is a paid-upgrade to WP Knowledgebase which makes your mouth water with these delicious documentation features: Search Analytics – Understand what users are searching for on your documentation website. View each individual knowledge base search query and also the most popular searches. Article Feedback (coming soon) – Let your users offer feedback on your knowledge base articles. They can vote and offer feedback directly from the documentation articles. Related Documentation
