uCare – Support Ticket System & HelpDesk free WordPress plugin

Full-Featured WordPress Helpdesk / Support Ticket System Plugin Live demo Demo username: demoagent Demo password: demoagent uCare is the ultimate WordPress plugin to create a fully-featured support ticket help desk system for your business. It is integrated with WooCommerce and Easy Digital Downloads. With unique user roles for your support admins, agents and customers, you can provide your customers with a unique and impressive support experience which is aimed at increasing customser satisfaction. uCare allows you to work on customer support from a beautiful and user-friendly interface. You can view, manage and comment on tickets, as well as update ticket status directly from the WordPress dashboard. Additionally, you and the support agents will be able to use the beautifully designed page to work on tickets. This plugin creates it’s own page that runs completely separate from your theme, meaning this is the only plugin that has zero impact on your site speed, as none of the assets get loaded to your site, unless the user is on the help desk page. It also uses a tabbed-system for viewing tickets. Meaning, you can open multiple tickets and work on them at the same time. The front-end is fully using Ajax, no loading, everything updates while you’re on the page. The frontend app is fully responsive, and is coded in a way to use as little resource as possible, ensuring it always runs super fast. Features Reporting: A reports view allowing you to track your ticket activity and your agent productivity Multiple users & groups: Support Admin, Support Agent & Support User ( customer ) Works with ANY theme. The support system app is 100% compatible with any theme, and runs separately from your theme files Fast & Lightweight. 100% Ajax-ified, loads data on the fly to prevent impacting your site speed