Improve My City free WordPress plugin

Improve My City for WordPress is a platform for managing local issues; from reporting, to administration and analysis. It is an integrated solution aimed to local governments seeking collaboration with their citizens, freely available as open source. Report Collecting issues via web or mobile. Reported via web or mobile By allowing citizens to report issues from their home using the web version, or while on the street using the mobile app (iOS & Android). Easily composed but descriptive By asking citizens to provide only the information necessary to locate and resolve the issue, such as title, description, location and category. Accurately positioned By offering a map to facilitate citizens in determining the exact location of their issue. Picture enabled By allowing to attach an image on the spot for describing the issue. Categorized based on their nature By urging citizens to select one of the pre-specified categories reflecting the municipality departments. Commented and voted By offering the mechanisms to post comments or vote for issues that have been submitted by other citizens. Administer Easy to use administration platform. Browse effectively Issues are presented on the city map, as an ordered list but also in a single-issue page displaying the full set of submitted details. Distribute responsibilities Assign one or more officers per category and split the administration effort across the municipality departments. Track pending issues Issues are automatically routed not only to the appropriate department but also to the inbox of the responsible officer. Monitor progress and update citizens Resolve issues and inform citizens by email or through a progress indication bar (Open -> Acknowledged -> Closed). Provide direct feedback Provide written feedback to the citizens giving non-standard explanations for each specific case. Customize easily Fully customize the system in terms of user rights, number and nature of categories, notification