Awesome Support – WordPress HelpDesk & Support Plugin free WordPress plugin

Live Demo Awesome Support is the most versatile and feature-rich support plugin for WordPress. It is the only helpdesk & support ticketing plugin that can match the feature set of an SAAS solution such as Zendesk or Helpscout. And your customers can be using it in just 5 mins! After installing and activating the plugin, just answer a few questions in the startup wizard and your helpdesk will be ready for your customers. Take a product tour in the video below where you can see the extensive list of free and premium features that will be available on your new helpdesk! You can also go hands-on with the Live Demo or scroll down to the bottom of this page for screen shots. Product Tour For premium one-on-one support or pre-sales questions please visit the official site. What does it do? Check out the user-friendly features of this awesome plugin: Ticketing: users can submit tickets from the front-end, and your agents respond to them from the WordPress back-end Import: Import tickets from Zendesk, Helpscout and Ticksy using our free importer add-on – makes for a seamless transition to your new helpdesk E-mail notifications: relevant parties are notified of certain actions by e-mail, and all e-mails are customizable. Choose from a selection of six email notifications (new ticket, reply to agent, reply to client etc.) Restricted access: all correspondence is private between the client and the agents (unless the PUBLIC TICKETS premium add-on is installed and configured) File upload: you control when files can be uploaded, how many files, and how large they are Multiple products: provide support for as many products as you want; synchronize product lists with popular e-commerce platforms such as WooCommerce and Easy Digital Downloads (EDD) Multiple departments: provide support for multiple departments Custom fields: easily set up