WordPress Advanced Ticket System, Elite Support Helpdesk free WordPress plugin

This WordPress plugin adds the features of a complete support ticket system for WordPress. This allows users to submit tickets to report problems or get support on whatever you want directly through your WordPress website. Users can set the status, priority, product and type of each ticket submitted into this WordPress support plugin. WATS is perfect WordPress plugin for support plus advanced issue management. Plugin’s Official website WordPress Advanced Ticket System : ticket-sytem.net On the official website, you’ll find detailed setup instructions, anwsers to FAQ and premium release order page. WATS offers multiple ways for your customers to submit tickets : through the frontend form without any authentication nor registration (Premium release) through the admin site via the shared guest user feature without any registration through the admin side for all users with a minimum level of contributor directly by email (Premium release) WordPress Advanced Ticket System key features Free release of WordPress support plugin : ticket submission through the admin for registered users ticket submission through the admin for unregistered users via the shared guest user feature ticket submission and update on behalf of users, usefull for call centre priority, status, type and product values preset by the admin priority, status, type and product keys definition and update for each ticket ticket statistics through dashboard and frontend widgets smooth integration with WordPress themes In addition to that, WordPress Advanced Ticket System Premium release brings in : ticket submission through the frontend (Premium release) ticket submission through email piping (Premium release) ticket assignment (Premium release) file uploader to allow registered users to attach files to the ticket in the frontend and admin sides (Premium release) HTML WYSIWYG editor for ticket submission and ticket update in the frontend (Premium release) unlimited number of text input, radio button, checkbox, drop down selector